QK Live - Privacy policy

At QK, we are committed to protecting user privacy and maintaining the confidentiality of personal data. This policy explains how we collect, use, and process information when you use the QK application.

Please read this policy carefully before using the application.

Information We Collect

We may collect the following information:

Account Information:

Name, email address, phone number, date of birth, and any additional information voluntarily provided by the user.

Usage Information:

IP address, device type, operating system, device identifiers, visited pages, session duration, and diagnostic or technical data.

Content Information:

Content created within the platform, including live streams, voice rooms, comments, messages, stories, and digital gift interactions.

Payment Information:

When purchasing virtual coins or subscriptions, payment data is processed by authorized payment providers. QK does not store card details on its servers.

Third-Party Login Information:

If registering via Google, Apple, or other platforms, we may receive name and email address as permitted by the user.

How We Use Information

We use collected information to:

Operate and improve the platform

Manage user accounts and verify identity

Process in-app purchases and subscriptions

Manage digital gift systems

Operate entertainment features and in-app games

Provide customer support

Prevent fraud or misuse

Comply with legal and regulatory obligations

Enhance platform security and user experience

Virtual Currency, Games, and Gifts

The platform includes an internal virtual currency system used for digital gifts, subscriptions, and in-app features.

In-app games are provided strictly for entertainment purposes. Any rewards earned from games are credited to a non-withdrawable internal balance and may only be used within the platform.

Withdrawable earnings, where applicable, originate only from eligible digital gifts or subscriptions in accordance with the platform’s Terms and Conditions.

Virtual coins do not represent real currency and are not financial or investment instruments.

QK is not a bank, financial institution, or gambling operator.

Data Protection

We implement reasonable technical and organizational safeguards to protect user data. However, no online transmission or storage system can guarantee absolute security.

Data Retention

We retain data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce policies.

Data Transfers

Data may be processed outside the user’s country in compliance with applicable data protection standards.

User Rights

Users may request access, correction, or deletion of personal data through account settings or by contacting support.

Policy Updates

We reserve the right to update this Privacy Policy. Continued use of the platform after updates constitutes acceptance of the revised policy.